I’ve been coming to this web site for about ten years. Seriously. This is the second major revision of the site during this time, and I’d say the most radical. But it’s also the most poorly implemented IMHO.
This has disrupted my life. Not happy.
On what do I base this outrage? Simple really – there is only one web page I check almost every day (that I can’t get in an RSS feed), and that is the Social Studies section of globeandmail.com. It’s always been here:
http://www.theglobeandmail.com/socialstudies
… and, to the web team’s credit, this url still works. It now points to the life/socialstudies directory, which I guess makes sense. But look at the content on this page now:
Social Studies – The Globe and Mail

It’s broken. I would assume from the layout that we’d see an index of the n most recent stories (which would be great), but no. No. It’s just one link in a weird place to – uh – an old article. It’s broken. That sucks.
This is a big deal to me. This section is the main reason I go to this web site in the first place. I wouldn’t mind an additional click to get to the latest content (small price to pay for permalinks, which this section has never had), but now I have to get to the latest content by following this path: home page > life section > (long scroll down the page) > click on right link to SS section. I can’t stand this process.
One more thing – it’s been years – years - since they’ve managed to properly format the mkesterson email address at the end of the article (now at the beginning, I think). It’s always screwed up. I haven’t complained – but since the floodgates are open …
It’s the content I go for – not necessarily the design. But the design and ease of use really, really, really helps. If I can’t get what I want easily from a web page, I won’t go there. This is the main reason I’m out of touch with local news, as nothing would convince me to go berkshireeagle.com. Worst newspaper web site I’ve ever seen, unfortunately. Good thing people post all fun and interesting local events on facebook.
There are some really nice touches to the g&m’s new site. Commenting on articles being the main one. I like the clean, white design with discrete color-coded accents that identify sections. There’s some nice ajax-y navigation stuff. Just fixing that Social Studies section would relieve me of a lot of anxiety.
I don’t complain much, but please, please. For the love of god. Don’t screw up my favorite web page. (And it’d be great to have a feed of this content available, too. Monitize the feed, put ads in there – I don’t care.)
Follow up: oooh! that weird section does have an rss feed. Mislabled, but still. No content (except for a link to that May 23 article), but there is a feed. That is pretty encouraging, if they intend it to work properly.